Privacy Policy
This privacy policy applies to the use of www.beboldcounselling.com. Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy for therapy clients only.
GENERAL TERMS
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will only retain personal information as long as necessary for the fulfillment of those purposes.
We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law (see below). We will protect personal information by reasonable security safeguards, as well as unauthorized access, disclosure, copying, use or modification.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. For example, this website utilizes Google Analytics and server-based analytics packages. These gather limited information on visitors to our website automatically, and stores this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users. It is used only for site administration, as well as for analysis of website usage and trends.
LINKS TO OTHER WEBSITES
We are not responsible for the practices employed by any websites or services linked to or from our site, including the information or content contained within them. Please remember that when you use a link to go from our site to another website or service, our policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your information. If you are using a third-party website or service and you allow them to access your information, you do so at your own risk. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to this site.
LEGAL DISCLAIMER
We reserve the right to disclose your personally identifiable information as required by law, when we believe that disclosure is necessary to protect our rights, and/or to comply with a judicial proceeding, court order or other legal process.
CHANGES TO OUR POLICY
Times change, as do our privacy expectations. We consider this a living document, and may modify or update this policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances, as a courtesy only. Your continued use of our site after any modification to this policy will constitute your acceptance of such modification.
WITH REGARDS TO TELE – PSYCHOTHERAPY
Tele-psychotherapy refers to the provision of psychotherapy services using telecommunication technologies including email, text messaging, video conferencing, online chat, messaging, or internet phone. Tele-psychotherapy would typically involve all aspects of psychotherapy, except that it would be offered using telecommunication technologies. Possible limitations to care:I/the client understand that video/audio consultation has its own limitations as compared to in-person sessions with me/my family member and some details could potentially be missed out despite the psychotherapist’s best efforts.I/the client understand that tele-psychotherapy services are by appointment only and that these consultations are not suitable for help during a crisis or emergency. I/the client understand that the psychotherapist/counsellor contacted during a set appointment would evaluate my needs and guide me about the most suitable option for psychological intervention in that context (tele – psychotherapy/ in-person psychotherapy/ crisis intervention/ emergency services).
RESPONSIBILITY FOR ADVERSES EVENTS
I/the client understand that the counsellor / psychotherapist would use their professional discretion to provide required recommendations about the type of professional service that may be required at any given point of time. At the same time, I/the client agree to not hold my counsellor / psychotherapist responsible, should any adverse events, such as lack of improvement, deterioration or situations of potential risk of harm to self or others, occur during video/ audio consultation. I/the client understand that in such situations I/the client may be advised to obtain treatment for myself / my family member at the nearest available mental health or emergency service.
CONFIDENTIALITY AND RECORDING
I/the client understand that this audio/ video consultation is strictly confidential. I/the client agree to use a secure line/connection for these consultations, in a relatively quiet and private space. I/the client understand that my counsellor / psychotherapist will not audio or video record the session (either on mobile, using an app or online) and will not share the proceedings of this consultation with any other individual or agency. However, with my / client’s consent, my psychotherapist could use it to have their work supervised or for training of professionals. Apart from this, the details of the consultation would be shared only with a court of law, if mandated. Notes of the tele-psychotherapy consultation will be maintained by my psychotherapist and stored in a safe location. I/the client understand that these session notes can be made available to me, in the standard session record format, on my explicit request.I/the client also undertake that the proceedings of these consultations are not to be recorded, shared or disseminated by me or my relatives / other contacts to any third person or through social media. However, despite safety measures taken, there are chances for breach in security in technology. In such instances, both client and psychotherapist will not hold the other responsible for the breach.
DISCLAIMER REGARDING TELE – PSYCHOTHERAPY
I/the client understand that my consent expressed online would suffice for me to receive tele – psychotherapy services. I/the client understand that my counsellor / psychotherapist will discuss the tele and audio/video options that are available and suitable and that we will decide on what to use, considering my preference as well as the suitability of an option as assessed by my psychotherapist. I/the client understand that if there are any difficulties in communication (technical) during the session, it will be terminated and a new appointment will be scheduled. I/the client understand that I/the client have the freedom to withdraw from these sessions at any time if I wish. I understand that my counsellor / therapist may also temporarily stop or discontinue these audio/video sessions/recommend any other method or line of treatment if either of us experience any difficulty in the process and in my best interest.
CONTACT DETAILS
We are committed to conducting business in accordance with this policy in order to ensure that the confidentiality of personal information is protected and maintained. We will make readily available to you, information about our policies and practices relating to the management of personal information. Accordingly, if you have any questions or concerns regarding this privacy policy, or you wish to contact us, our contact information regarding these matters is as follows:
bebold.counselor@gmail.com